Slow down in audio availability
Minor incident
Stream API for voicebots
MRCP
Call tracking / Hermes
2024-11-02 09:15 CET
· 4 days, 7 minutes
Updates
Update
November 5, 2024 · 18:10 CET
Calls coming from telephony our now up to date.
MRCP audio are still being processed
Update
November 5, 2024 · 16:00 CET
All calls since 15:45 CET are now appearing in the web application.
We are currently handling the missing calls
Update
November 5, 2024 · 15:19 CET
Calls coming from telephony are not available in the web application since 11:55 CET. Nothing is lost but the processing is delayed for a few hours.
MRCP requests are available in the console but the attached audio are not available
Issue
November 5, 2024 · 14:22 CET
There is a slow down in the audio ingestion from MRCP and telephony.
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